Privacy policy

COMMITMENT TO CONFIDENTIALITY AND PROTECTION OF PERSONAL INFORMATION

At EgR we take the protection of personal information seriously. Respecting the privacy of our customers is an important element of our commitment.

PROTECTION OF PRIVACY

Any personal information communicated to us will remain confidential and will be reserved for the use of authorized EgR personnel. This information will only be used for the purposes for which it was submitted to us. Subject to any applicable law or court order, this information will not be made public or communicated to third parties without consent.

COLLECTION AND USE OF INFORMATION

As part of its activities, EgR collects personal information, all in accordance with the laws in place. The personal information collected is necessary for EgR to:

  • Underwrite, renew or modify insurance policies with insurers as well as bonding needs;
  • Meet customer’s insurance and bonding needs;
  • Assist with claims and/or settle them;
  • To assert his rights.

COLLECTION OF INFORMATION BY COOKIE FILES

Anonymous and confidential information is collected through cookie files, also called cookies, to analyze traffic to our website. Their purpose is to collect information relating to the user’s browsing habits. EgR uses this data solely for the purpose of improving the quality of the services and information offered on the website.

EXTERNAL SITES

To facilitate your navigation, this website may include links which will redirect you to third party websites. We are in no way responsible for the manner how these third parties collect, use, or disclose your personal information. It is therefore important that you read their privacy policy carefully before providing them with your personal information.

CONSENT

EgR must inform and obtain the consent of the person concerned for any collection, use or communication of personal information, subject to certain exceptions provided for by law. Consent may be given in writing, verbally, electronically or through an authorized representative, and may also be implied.

DATA RETENTION

EgR only keeps personal information contained in a file for the duration necessary to achieve its purpose and as required by law.

INFORMATION ON FILE

We strive to keep information on file accurate, complete, and up to date. If an individual wishes to verify the accuracy or make any changes to their personal information, they may contact the Privacy Officer whose contact details are provided in “ADDITIONAL INFORMATION” of this policy.

If the Manager notices that an error has appeared in the file, despite all the attention we pay to it, we will correct it as soon as possible and inform the person concerned.

SECURITY MEASURES

EgR undertakes to put in place appropriate technical and organizational measures to protect any personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

ADDITIONAL INFORMATION

For more information on our confidentiality and protection of personal information policies, you may contact our Personal Information Protection Officer at the following address: rprp@egr.ca